Refund policy

Once the return has been authorised, a refund will be made within a short time, no more than 30 days.
There are two ways to be refunded:

  • Through the same payment method
  • By using a VOUCHER of the same value as the returned item(s) which can be spent in a single payment within 1 month - after which it will no longer be refundable - on Julipet.it. The value of the voucher corresponds to the value of the garments purchased. So in case of a promotion it is equal to the discounted price.
    This voucher must be used in a single payment. If the purchase is less than the amount of the voucher, the difference will be lost.